Covered Plans under the Terms andConditions outlined within this document (applicable to Patient Plan Directonly)
Routine Care Plan
Enhanced Care Plan
Hygiene Care Plan
Perio Care Plan
The following information details the Terms and Conditions of your registration under our dental payment plan scheme. It is recommended that you read the conditions carefully and store them in a safe place where you may refer to them in the future, if necessary. Please note, the agreement is with your dentist, and it cannot be transferred to another dentist or practice. The direct debit you have in place to cover the cost of your payment plan constitutes your agreement to the terms outlined herein.
Initial Term
The initial minimum term of your dental plan is 6months. If you terminate your dental plan before this period, thepractice reserves the right to recoup any appointment fees. In addition, anydiscount received on treatment will need to be repaid to the practice.
EnhancedCare Plan
· 2 Dental examinations per year
· 4 Hygiene visits per year
· 1 x Prescription per year
· Routine diagnostic x-rays (usually taken twice a year)
· 10% discount on selected routine treatment (Crowns/Bridges/Fillings/Root Canal/Dentures)
· GlobalDental A & E Assistance Scheme
Routine Care Plan
· 2 Dental examinations per year
· 2 Hygiene visits per year
· 1 x Prescription per year
· Routine diagnostic x-rays (usually taken twice a year)
· 10% discount on selected routine treatment (Crowns/Bridges/Fillings/Root Canal/Dentures)
· Global Dental A & E Assistance Scheme
Hygiene Care Plan
· 2 Hygiene visits per year
· 10% discount on selected routine treatment (Crowns/Bridges/Fillings/Root Canal/Dentures)
· Global Dental A & E Assistance Scheme
Perio Care Plan
· 1 Dental examination per year
· 1 x Periodontal examination per year
· 4 Hygiene visits per year
· 1 x Prescription per year
· Routine diagnostic x-rays (usually taken twice a year)
· 10% discount on selected routine treatment (Crowns/Bridges/Fillings/Root Canal/Dentures)
· GlobalDental A & E Assistance Scheme
Your monthly plan fee will be collected by direct debit on the 1st day of each month or shortly after.
Your plan fee is subject to change at any time. The practice will endeavour to review plan fees once per annum and should your plan fee change, you will be given advance notice by either post or email.
You may cancel your plan at any time outside of the initial term by informing the practice via telephone or e-mail. The practice reserves the right to recoup any appointment fees and discounts on treatment should you cancel during the minimum term of membership.
If we are unable to collect your regular plan fee for any reason, we will contact you to collect any outstanding fees.Such outstanding fees may be collected by direct debit or paid to the practice directly by cash or card.
Any applicable refunds will be processed by the practice on a case-by-case basis.
We kindly request that you provide us with at least 48 hours’ notice if you are unable to attend your appointment. You are responsible for keeping appointments made with your dentist and/or hygienist and you must pay any ‘missed appointment’ fee should you fail to give the required notice. You must ensure that you also attend your dentist for regular examinations, receive the treatment your dentist advises, and promptly inform your dentist of any injury, problem or other material matter affecting your oral health. Should you fail a routine examination or hygiene appointment, you may need to pay to be seen by a dentist before the next appointment included in your plan is due.
If you miss a pre booked appointment and fail to provide 48 hours’ notice, you shall be required to pay a private examination fee of £60 before booking your next appointment. Consideration will be given to each failed appointment case as to determine if the payment of the missed appointment fee is necessary.
Please refer to the individual practice’s complaint procedure regarding any aspect of care or
service which has not met your satisfaction. This can be found via the main website.
Your dental plan includes access to a GlobalDental Accident and Emergency Assistance Scheme.
The scheme is established to offer support topatients who request assistance or treatment following an accident, dentalemergency, or who are diagnosed with mouth cancer.
Whilst the scheme aims to provide benefits in the majority of cases, it is not an insurance scheme, and as such, it is wholly discretionary. It has no obligation to provide benefits and the Scheme Manager will look at each request individually to decide whether or not to provide benefits.
Further details are available from the practice or you can visit www.globaldentalscheme.co.uk to find out more.
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