Your practice has adopted a new policy to help reduce appointment wastage for the benefit
of all patients.
Please give at least 48 hours’ notice to cancel or rearrange appointments.
If you fail to attend an appointment on more than one occasion within 18 months, then
your NHS registration with the practice will be cancelled.
You will then need to find an alternative NHS practice or re-join the practice as a private
patient and if you need to see the dentist for an emergency appointment, such as a
toothache, then you will only be seen as a private patient for a fee of £50 payable in
It is important that you attend your practice for regular check-ups so that we can better
monitor and help maintain your oral health. Attending the practice for routine check-up
appointments are a condition of your registration with the practice.
If you do not attend the practice regularly or more than 2 years elapses between your
appointments, then you will be deregistered as an NHS patient at the practice and your NHS
place will be offered to another patient.
We can all help to better use the valuable time of the clinical team and thank you for
helping us to help you.