The team and I at Castlereagh Dental Centre would like to thank you for being a valued and longstanding patient, and we wanted to let you know of some upcoming changes at the practice that will affect you.
As you may be aware, dentistry is facing significant waiting lists, soaring costs and time restraints which make it difficult to provide the high level of care and maintain the standards I strive to offer my patients. It is with this in mind that I have made the decision to move away from providing adult Health Service treatments and therefore, after the 30th of December 2022, I will offer either a monthly plan to my adult patients or the option to pay for treatment independently as required. My plan offers a flexible way to pay for your routine dental treatment by monthly direct debit and includes fantastic benefits at a monthly cost of £9.99 a month.
I will stop offering Health Service treatments to everyone aged 18 or over from the 30th of December 2022. From this date onwards I will be offering a monthly plan or the option to pay for treatment independently on a pay as you go basis.
I will continue to see all children under the health service who are currently registered with myself until the age of 18 then I will be offering either the monthly Plan or the option to pay for treatment independently pay as you go.
If you are aged 18 or over and in the middle of health service treatment with myself, I will endeavour to complete your full treatment plan before the 30th of December 2022.
If you are in the middle of health service treatment with myself, it is vital that you attend your appointments to allow me to complete this before the 30th December 2022.
If you experience pain, have a dental emergency, or require any urgent dental treatment before the 30th of December 2022, then please contact our practice as normal for advice or an appointment with me on the health service.
Routine examinations due between now the 30th of December 2022 will unfortunately not be offered to free up diary time for myself to complete all existing adult health service treatments.
If you have a pre booked exam appointment between now and the 30th of December 2022, then this can be carried out independently at a cost of £30 or you can cancel this by contacting the practice reception team.
Please be assured that the level of service and patient care I offer is of the utmost importance to me. By focusing on monthly plan and independent treatments, I will be able to offer more flexibility with appointments, shorter waiting times, a wider variety of treatment options and focus on giving my patients the best experience.
From as little as £9.99 per month, you will receive access to the following:
• 2 x dental health check-ups every 12 months
• 2 x full dental cleans every 12 months
• Clinically necessary x-rays
• 10% off any treatment you may need along with access to cosmetic treatments
• Priority access to our open days and special offers on cosmetic treatments including clear aligners and teeth whitening.
Whilst I hope that you will choose to remain a patient with me, if you decide you would prefer to remain under the Health service then I suggest that you visit http://online.hscni.net/other-hsc-organisations/hsc-service-finder/ where you may be able to find dental practices local to your area and their contact details. You can also contact any practice to enquire about possible health service registration.
You will be deregistered from myself as a health service patient on the 30th of December 2022.
I hope that you will choose to remain on with me as a plan or PAYG patient.
I look forward to continuing to welcome you to the practice. If you have any questions, then please visit our website www.smartdentalcare.co.uk or telephone our support team on 028 9045 1989.
Viola Satkova Vavrusova
Castlereagh Dental Centre