Heading

Important NHS Information

Castlereagh

The team at Castlereagh Dental Centre would like to thank you for being a valued and longstanding patient, and we wanted to let you know of some upcoming changes at the practice that will affect you. 

As you may be aware, dentistry is facing significant waiting lists and time restraints which make it difficult to provide the high level of care and maintain the standards I strive to offer my patients. It is with this in mind that I have made the decision to move away from providing adult Health Service treatments and therefore, after the 30th of April 2022, I will offer either a monthly plan to our adult patients or the option to pay for treatment independently as required. Our plans offer a flexible way to pay for your routine dental treatment by monthly direct debit and include many fantastic benefits. 

I will stop offering Health Service treatments to everyone aged 18 or over after the 30th of April 2022. From this date onwards I will be offering either monthly Plans or the option to pay for treatment independently.

I will continue to see all children under the health service who are currently registered with myself until the age of 18 then I will be offering either monthly Plans or the option to pay for treatment independently.

If you are aged 18 or over and in the middle of health service treatment with myself, I will endeavour to complete your full treatment plan.

If you experience pain, have a dental emergency, or require any urgent dental treatment before the 30th of April 2022 then please contact our practice as normal for advice or an appointment with me on the health service.

Routine NHS examinations due between now and the 30th of April 2022 will unfortunately not be offered to free up diary time for myself to complete all existing adult health service treatments.

Please be assured that the level of service and patient care I offer is of the utmost importance to me. By focusing on monthly Plans and independent treatments I will be able to offer more flexibility with appointments, shorter waiting times, a wider variety of treatment options and focus on giving my patients the best experience. 

From as little as £9.99 per month you will receive access to the following:

  • 2 x dental health check-ups including full dental cleans every 12 months
  • Access to an emergency out of hours triage service
  • 10% off any treatment you may need along with access to cosmetic treatments
  • Free priority access to our open days and special offers on cosmetic treatments including clear aligners and teeth whitening.

It is very quick and easy to register as a monthly Plan patient and continue to see me – Use the contact form at the bottom of this page or telephone 0289045 1989 and one of our friendly support team will be available to help. 

Whilst I hope that you will choose to remain a patient with me, if you decide you would prefer to remain under the Health service then I suggest that you visit http://online.hscni.net/other-hsc-organisations/hsc-service-finder/ where you may be able to find dental practices local to your area and their contact details. You can also contact any practice to enquire about possible health service registration.

You will be deregistered from myself as a health service patient on the 30th of April 2022. I hope that you will choose to remain on with me as a plan or PAYG independent patient.

I look forward to continuing to welcome you to Castlereagh Dental Centre. If you have any questions, then please use the contact form below or telephone our support team on 028 9045 1989

Kind regards

Benjamin Hawthorne

Castlereagh Dental Centre

Frequently Asked Questions

When will the changes come into effect?
What about my children?
What is a monthly plan?
Do I have to pay a joining fee?
Are there different plans available?
How do I access emergency out of hours triage service?
When will the direct debit be collected?
How do I sign up for a plan?
What happens if I don’t register for a Plan or as an Independent patient?
What happens if I don’t register for a Plan or as an independent patient, but I am in the middle of a treatment plan?
What happens if I am due for a check-up/examination after the 30th of April 2020.
What happens if I am due a check-up between now and the 30th of April 2022?
What happens if I experience pain or a dental emergency before the 30th of April 2022?
What happens if I experience pain or a dental emergency after the 30th of April 2022?

Contact Us

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.